Phone Home
Confidentiality
Conversations are protected. Your secrets are safe.
Companionship
With Phone Home, you can talk about anything you want – and we’ll listen!
Consistency
As a team of dedicated coaches, we always show up.
Meet Phone Home
A Conversational Check-In System combining remote psychosocial monitoring (referred to as “check-in calls”) by certified mental health coaches through relational conversations.
Watch the video below to understand more about phone home.
Meet Phone Home
Our Features
Certified Mental Health
Coaches
- Gerontology Specialist
- Loss and Grief Specialist
Certified Professional Life
Coaches
- Caregiver Coaching
- Christian Life Coaching
- Family Coaching
- Grief Coaching
Certified Dementia
Practitioner
- Alzheimer’s specialization
Remote Services
- Available via phone or video call
Our Plans
STEP 1
STEP 2
STEP 3
Get In Touch
Phone Number
+1 (872) 270-5588
Lauren@PhoneHomeForYou.com
Address
311 East Main St The Bondi Blg Suite 418 Galesburg IL 61401
Frequently Asked Questions
Why Are All Calls Recorded and Transcribed?
We utilize this technology for several purposes:
o For transparency purposes, especially when working with the elderly
Recorded
o To have audio documentation of possible changes or concerns
Transcribed
o To aid the coaches in remembering earlier conversations’ details
o To provide printed documentation to bring to medical appointments
Who Has Access To The Recordings and Transcriptions?
Active access is available to the coachee’s coach(es) and Phone Home
management.
o The coachee may request copies of the written transcripts.
o The team leader, health care proxy, and/or medical personnel will only have
access to the documentation needed for medical purposes; full conversations
are kept confidential expect when medically necessary, OR someone is in
danger of harming themselves or others.
How Are Steps Determined?
This is multi-faceted including, but not limited to; o Background given by the Team Leader, including daily living abilities and diagnosis when applicable o Observations during the in-take process o May change based on interactions with their coaches
Are We Locked Into Those Packages?
If you find the quantity of calls per week needs to be adjusted, we will certainly recalculate the rate based on the need. Brief re-evaluations occur frequently, determined by the step level. If a change in condition requires a change of package, we can do so at any time.
What Happens When the Coachee Passes Away?
• Phone Home will cancel the service effective the date of passing.
• Team leaders and their families are given 3 sessions of grief coaching.
• Soon after, Team Leaders will receive a keepsake recording of compiled
conversations by their loved one.
• Copies of transcriptions and recordings will be maintained as long are legally
required; thereafter, the documentation will be securely removed from our
system.
Affiliate/Partner Links
Vibrant Life Coaching LLC
Lauren P. Brown
